Company deep dives

Monzo interviews

Standards, support and evidence

Separate the problem from the person

“At Monzo, we’re hard on problems and not on people.”

Diogo MatiasSenior Engineering Manager; writing about incident learning

Monzo · 2025-09-18

Name the missing check

Describe the missing rollback check without labelling Alex.

Example

Delegate, then verify

“Delegates decision-making and follows through to verify.”

MonzoPublic framework: Senior Engineering Manager, Level 60

Monzo · Undated; accessed November 10, 2026

Set the checkpoint

Return to the agreed evidence at Alex’s checkpoint.

Example

Challenge bias before a rating

“This content is mandatory for all calibration participants.”

Naz MirDiversity and Inclusion Lead; discussing bias guidance

Monzo · 2026-02-19

Read the work record

Compare accepted outcomes before relying on meeting visibility.

Example

Last reviewed